On Point Refrigeration Ltd.
5.0 on Google

Emergency Commercial Cooler Repair — Victoria to Courtenay

Cooler or freezer down? Call our 24/7 emergency line and protect your stock.

On Point Refrigeration service van with company logo, 250-240-2602 and 24 Hour Service on the side, parked on Vancouver Island
When your cooler is down

Three things that matter right now

Save your stock

Every minute counts when your cooler is down. The sooner you call, the more we can save. We will talk you through what to do before we arrive.

A real person answers

No phone trees. No answering service. You call our line and a real person in BC picks up, day or night.

Experienced techs fix it right

Our techs have seen every cooler, freezer and cold room on the Island. We diagnose fast and we fix it right the first time.

What we repair

Commercial refrigeration, done right

From a single walk-in to a full cold storage room, we work on the systems Vancouver Island businesses rely on every day.

Interior of a commercial walk-in cooler with shelving
While you wait

Three things to do right now

Small steps that can save product and time before the tech arrives.

Hand pulling a walk-in cooler door shut, rubber seal visible

Keep the door closed

Every time you open it, cold air escapes. Open it once, get what you need, close it again.

Move the most at-risk product

If you have a working fridge or freezer, move the most valuable or most perishable items there first.

Do not restart the unit yourself

Leave the power and controls alone. Cycling a damaged compressor can make the problem worse and more expensive.

Call (250) 240-2602 now. The faster we know, the faster we get to you.
How it works

Three steps to get you back online

1

Call (250) 240-2602

A real person answers. Tell us what is wrong and where you are.

2

We diagnose the problem

A tech gets to you and finds the cause. We tell you what is going on in plain language before we do any work.

3

We fix it

With your go-ahead, we get the unit running again. Same visit whenever we can.

Why On Point

Built for serious refrigeration work

Vancouver Island has very few companies that can do what we do. Here is why.

On Point Refrigeration box truck with the company logo, phone (250) 240-2602, and 24/7 emergency service, parked on Vancouver Island

Licensed refrigeration and gas contractors. Not a handyman. Real tickets, real coverage.

Owner-run team. You deal with the people who own the company.

Fully insured, including ammonia and marine. Very few BC companies can say that.

20+ years experience per tech, 100+ years combined. We have seen your problem before.

Free quotes on non-emergency work, before any work starts.

Service area

Vancouver Island, top to bottom

We cover the Island from Victoria to Courtenay. If you are not sure whether we serve your area, just call.

Vancouver Island, BC

From Victoria to Courtenay, including:

Victoria Saanich Langford Sidney Nanaimo Parksville Qualicum Beach Port Alberni Courtenay
+ Many more areas across Vancouver Island — call to confirm yours
FAQ

Common questions

We do not promise an arrival time. Once you call, we will tell you what to expect based on your location and the work we are already doing. We will always be honest about timing instead of guessing.
Yes. We are licensed and fully insured for ammonia and marine refrigeration. Very few companies on Vancouver Island are.
We cover Vancouver Island from Victoria to Courtenay, including Saanich, Langford, Sidney, Nanaimo, Parksville, Qualicum Beach and Port Alberni. Call us to confirm your area.
Call us anyway. Our 24/7 line is answered by a real person. If we cannot help right now, we will tell you and we will be there as soon as we can.
Yes. For non-emergency work, we give free written quotes before any work starts. For emergencies, the focus is on getting you back up and running first.
Ready when you are

One call handles it

Cooler down or just need a quote? Pick up the phone. A real person in BC answers, day or night.

On Point technician standing next to a service van, friendly and professional
Call now — 24/7
(250) 240-2602

No forms, no waiting for a callback. Just pick up the phone.

24/7 Emergency Free Quotes Vancouver Island Wide
(250) 240-2602